Mobile wallet experience designed to make everyday payments and card interactions faster and more reliable
My role
UX Designer
What I did
- Conducted secondary research and gathered references
- Designed UX flows and wireframes
- Defined micro-interactions and motion
- Collaborated with engineering
Product outcomes
- Reached 75K monthly active users within six months
- Achieved a 4.8 rating on Google Play from 4K users
SECONDARY RESEARCH
The project was guided by benchmarks from mobile wallets and shaped by local ecosystem limits such as cards, merchants, and device capabilities. I learned that users need clear, confidence-building cues at payment, and that one-handed usability is especially important in checkout moments.
CONCEPT CREATION
Early sketches helped me to explore the structure, hierarchy, and storytelling.
CONSIDERATIONS
After creating the concept, it was crucial to understand ecosystem limits and security requirements. NFC and issuer constraints affected flows, authentication needed clear prompts and failure handling, and prioritization required scope trade-offs to balance feasibility with experience quality.
WHATS SHIPPED
Sketches for payments, onboarding, card management, transaction states, and profile.
LEARNINGS
- In payments, trust is a UX requirement so clarity of state (ready/processing/success/fail) must be designed deliberately;
- One-handed usability forces better hierarchy (thumb reach + fewer decisions improved speed);
- Motion is strongest when it explains state change;